This write-up describes how to install the HelpDesk ticket system making use of the Softaculous installer in cPanel.

Mounting HelpDesk

You can have HelpDesk up and running on your internet site in minutes by utilizing the Softaculous application installer in cPanel.

To install HelpDesk making use of Softaculous, follow these actions:

  1. Log in to cPanel.

    If you do not know exactly how to log in to your cPanel account, please see this short article.

  2. In the SOFTACULOUS APPLICATION INSTALLER area of the cPanel house display, click any of the choices under Groups. The Softaculous installer page shows up.

    It does not matter which choice you click under Categories. Every one of them start the Softaculous installer.

  3. In the Browse text box, kind helpdeskz and after that press Enter.

    Conversely, you can make use of the navigation pane on the left side. To do this, click Consumer Support, and afterwards click HelpDesk.

  4. Click Install. The installation web page shows up.
  5. In the Select Method list box, choose the method.

    If you have an SSL certification installed on your website, pick https:// or https://www. If you do not have an SSL certificate mounted on your site, choose http:// or http://www.

  6. In the Choose Domain list box, select the domain name for setup, or accept the default value.
  7. In the In Directory site text box, type the directory site where you intend to mount the application, or accept the default worth.

    If you desire your domain name to go directly to the application, see to it the In Directory message box is empty.

  8. In the Admin Username message box, type the administrator username.
  9. In the Admin Password text box, type the manager password.

    Make sure that you select a strong password! The Softaculous installer supplies a position for your password'’ s stamina, and also turns green when the password is strong. Additionally, you can click the icon beside the Admin Password text box, as well as Softaculous produces a strong, random password for you.

  10. Click the icon to expand Advanced Options.
  11. In the Data source Call text box, kind the name of the data source to develop for the application, or approve the default worth.
  12. In the Table Prefix text box, type the database table prefix, or approve the default value.
  13. If you do not want to obtain e-mail notices when application updates are available, choose the Disable Update Notifications Emails check box.

    A2 Organizing strongly advises that you receive e-mail alerts when application updates are available. Maintaining your site upgraded assists prevent unapproved access efforts and also data loss.

  14. To immediately update the application when updates are offered, choose the Vehicle Upgrade check box.
  15. In the Backup Area listing box, you can choose a location to keep application back-ups.
  16. In the Automated backups checklist box, you can pick whether Softaculous makes periodic back-ups of your application.
  17. In the Back-up Turning list box, you can choose exactly how frequently Softaculous overwrites the earliest backup documents with a brand-new backup data.
  18. To get website configuration information after the installation is full, type an e-mail address in the Email installment information to message box.
  19. Testimonial the installment choices and also settings, and after that click Install. When setup is total, Softaculous offers information about the application'’ s arrangement.

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